Formal Letters and Emails

Learn how to write clear formal letters and emails in polite English. Practise openings, closings and useful phrases for requests and complaints.

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Learn useful formal openings, closings and email phrases.

Read a model formal letter and useful writing tips for complaints.

Watch a short lesson on formal email structure and polite language.

Review useful openings, closings and polite formal phrases.

Practise recognising suitable language for formal writing.

Download extra exercises for formal complaint writing.

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